Find answers to common questions about Mercara Flavours, including sourcing of authentic Coorg spices, product quality, delivery across India, payments, storage tips, and bulk orders. This section helps you understand our commitment to freshness, purity, and customer satisfaction.
Mercara Flavours is an online store offering premium Coorg spices and coffee, sourced directly from the plantations of Coorg (Kodagu), Karnataka. We specialize in delivering fresh, authentic, and naturally grown spices to customers across India.
All our spices are handpicked from Coorg, a region known for its ideal climate and fertile soil for spice cultivation. We work closely with local farmers to ensure quality, freshness, and authenticity.
Yes. Our spices are 100% natural, free from artificial colours, preservatives, and additives. We focus on purity, traditional processing, and hygienic packaging.
We offer both whole spices and freshly processed spice powders, depending on the product. Each product description clearly mentions the form and packaging details.
We follow a direct-from-source model, ensuring minimal storage time. Our spices are carefully processed and packed to retain their natural aroma, flavour, and freshness.
Yes, Mercara Flavours offers pan-India delivery. With our operations in Coorg and Bangalore, we ensure fast and reliable shipping to most locations across the country.
Orders are usually dispatched within 1–2 business days. Delivery time may vary based on location, but most orders are delivered within 3–7 working days.
Absolutely. Our spices are trusted by home cooks, professional chefs, restaurants, and food businesses looking for authentic Coorg flavours and consistent quality.
We recommend storing spices in airtight containers, away from direct sunlight, heat, and moisture. Proper storage helps maintain flavour and aroma for longer periods.
Yes. We accept bulk and wholesale orders for restaurants, retailers, and businesses. Please contact us directly through our website for pricing and availability.
We support secure online payments through UPI, debit cards, credit cards, net banking, and other popular payment gateways, ensuring a safe checkout experience.
If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery. We’ll be happy to assist with a replacement or resolution.
When you buy from Mercara Flavours, you choose:
Authentic Coorg spices
Direct-from-farm freshness
Ethical & sustainable sourcing
Trusted quality and taste
You can reach us through the Contact Us page on our website or via the support details provided in your order confirmation.
